Swiss Miss

I purchased a box of Swiss Miss Lucky charms to find every single hot cocoa packet to have been perforated and was open prior to me opening the box

I bought 2 boxes of marshmallow hot cocoa and upon opening there are no marshmallows in either... Boxes have a best by nov 09 2026

I open up my can of swiss miss hot chocolate and its literally a half of can! I had to pay almost $8.00 for a half can of stuff. So wrong.

I purchased a large can of Swiss Miss Chocolate Hot Chocolaate mix from Sams Club. And the can had a large amount of mix missing.

It should've been filled to the top. It's a 4lb container and had about a 1 lb missing.

I don't appreciate paying full price for less than what I should recieve.

I poured a packet of regular Swiss Miss into a cup of hot milk and maggots were crawling around in the powder! Yuck!!!

Total of 4 orders sent to wrong apt and other sent to wrong town even though it had been updated Never experience such a mess with y I ur service a total of 4 gifts need to be replaced or do away with being charged for what I did not receive

Poured a packet of regular Swiss Miss into a cup of hot milk and maggots were crawling around! Yuck!!!

The nondairy coconut milk, hot chocolate is or has white sugar in it and white sugar causes cancer so would be great ideas. They take the white sugar out and use sugar.

I dont mind feeling a little more for good product.

Please keep this in mind. Thank you so now I have a, I just got a package Christmas milk, hot chocolate and Im gonna go ahead and bite the bullet on this one, but I wont buy the product again again unless they change the sugar content and the product.

Inasmuch as the net weight and approximate servings are listed, to reduce consumer dissatisfaction and decrease sales, it is recommended to either: 1) fill contents to the maximum capacity of the carton, even if you need to increase the price accordingly, or 2) shrink the carton to match the current measure of cocoa. Your current packaging may not be fraudulent or illegal, but it is definitely unethical!

I am not asking for a rebate, a discount, or other compensation.

I would, however, appreciate an email response, simply to know that you received my message. You sell a good product.

I recently purchased Swiss Miss milk chocolate hot cocoa mix. Each packet I opened, four so far, rips at the edges as I'm separating them.

This is unusual, since I've never had an issue with prior purchases. This was not a sale purchase, so it should be a quality product. Maybe there was a machine issue in your plant.

I'm wondering if anyone else has had this issue. UPC code 70920 4****.

Was hopen that I was able to order right from you to get the snack size Vallina pudding it's the only kind I buy is your brand for my Grandson one store only carrying it they told me they order it. But hasnt come in all the other favors they have but Vallina so I guess I just check to see if it will come in soon ?

! Thank you for your time Kathleen Mellon

I purchased a box of Swiss Miss Marshmallow mix. The packages ended up not having any marshmallows in them.

I called and ended up being hung up on after being on hold for ten minutes. I called again and after gathering all of my information about the problem, they assured me that I would be reimbursed within 7-9 business days.

The person I spoke to months ago said he would send some coupons because the container I purchased had no marshmallows. I buy the 30 something.

Container. My grandson was very upset.

No marshmallow in the hot chocolate. Teeny morsels of something that dissolves. Disappointed kids - will never buy their products again.

marshmallows advertised - it's a ripoff.

I am very upset. I purchased the swiss miss chocolate flavored mini christmas house kit.

When opened the box the items inside the box were incorrect it was 6 circle cookies and 2 packets of hot chocolate powder and little candies. NO WHERE TO BE FOUND WAS HOUSES.