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Resolved: Need for st Patrick's day products minty green foods creamy delights easy on the stomach

Swiss Miss - Need for st Patrick's day products minty green foods creamy delights easy on the stomach
Swiss Miss - Need for st Patrick's day products minty green foods creamy delights easy on the stomach
Swiss Miss - Need for st Patrick's day products minty green foods creamy delights easy on the stomach
Swiss Miss - Need for st Patrick's day products minty green foods creamy delights easy on the stomach
Swiss Miss - Need for st Patrick's day products minty green foods creamy delights easy on the stomach
Update by user Mar 29, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Mar 29, 2021
I'm Irish and would like to see more products for st Patrick's day Easter and Halloween flavors I need these products on more shelves these are classic flavors I missed I'm complaining about seeing less products more flavors are needed with classic one I'm seeing less merchandise at store super markets and so on.

User's recommendation: Write more reviews and dislike on food franchises.

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Resolved
ID
#2480079 Review #2480079 is a subjective opinion of poster.
Loss
$64
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

How i can sent mail?

There is no way to contact Swiss miss team. I am trying to the company from many days but fail. I want to talk any authorized person for business account.

User's recommendation: leave your mailing id in contact us option.

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ID
#3854916 Review #3854916 is a subjective opinion of poster.
Location
Karachi, Sindh

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Verified Reviewer
New Reviewer

Maggots in instant cocoa powder

I was sipping my cocoa when I noticed a ton of maggots floating around and Im very concerned due to my health.
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ID
#3774619 Review #3774619 is a subjective opinion of poster.
Location
Ocala, Florida
Pros
  • Delicious
  • Cheap
Cons
  • Found maggots
  • Disgusting
  • Bag full of disappointment instead of marshmallows
Loss
$1000
Preferred solution
Full refund

For complaints

No i have not heard anything from swiss miss. Please let me know not sure what the next step is in the process. I love whitehot chocolate

User's recommendation: Nithing yet until i get an answer.

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ID
#3195158 Review #3195158 is a subjective opinion of poster.
Location
Philipsburg, Pennsylvania

Complaint

Unavailability of diet/sugar free swiss miss hot choc. I waited over 20 minutes on phone with no answer. I went online and no diet product listed, so I am very dissatisfied with your customer service. I would like an email or phone response as to if die products are available at all, or where in my area to get.
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ID
#3113918 Review #3113918 is a subjective opinion of poster.
Location
Silver Spring, Maryland

Maggots in my Hot Cocoa

Swiss Miss - Maggots in my Hot Cocoa
Hi, I have a box of hot cocoa packets in a cupboard in my house. I took one out this morning and poured it into my clean to go cup hurried up and stirred it and ran out the door so I wasnt late. When I got to work and took a sip I felt something in my mouth and took it...
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ID
#2720614 Review #2720614 is a subjective opinion of poster.

Missing cocoa power in packages.

Purchase two boxes of Swiss Miss Marshmallow Lovers hot cocoa mix April 7, 2021, at Martins Grocery store on College Ave in Goshen, IN 46526. Upon opening pkg to make hot cocoa following morning much to my surprise I found packages contain marshmallows no cocoa mix. I'm returning the box to replace it. The sell by date is Jul 242020. The numbers above sell by date are 2103 02* ** *0 17. I realize this was probably machine error on filling packages. I do enjoy your products.

User's recommendation: Be understanding and return product to store of purchase.

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ID
#2495690 Review #2495690 is a subjective opinion of poster.
Location
Goshen, Indiana

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New Reviewer

Bad Quality

Swiss Miss - Bad Quality
Swiss Miss - Bad Quality
Swiss Miss - Bad Quality
My hot choclate mix packets are said to expire somtime in 2022 but the box i currently have has all the packets containing rockhard powder
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ID
#2492374 Review #2492374 is a subjective opinion of poster.
Location
Morocco, Indiana
Preferred solution
Free Swiss miss products

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Verified Reviewer
New Reviewer

Spilled hot chocolate

I sometimes have a problem with the twin packaging when I pull the packets apart. Occasionally the sides of one of the packets rips out spilling hot chocolate mix when i separate them. I do not appreciate the loss of the product or the mess it makes. I suggest that the company go back to the single packets.
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1 comment
#2078703

I suggest you just cut them apart.

ID
#2467781 Review #2467781 is a subjective opinion of poster.
Cons
  • Spilled hot chocolate
Preferred solution
single packets instead of twin packets

I only got marshmallows in my packs of hot chocolate.

Swiss Miss - I only got marshmallows in my packs of hot chocolate.
There was no hot cocoa powder in my Swiss miss packets just marshmallows. Someone out there has no marshmallows and its because I got them all lol
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ID
#2446836 Review #2446836 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Unacceptable product

Swiss Miss - Unacceptable product
Swiss Miss - Unacceptable product
Swiss Miss - Unacceptable product
Update by user Feb 07, 2021

Waiting for resolution

Original review posted by user Feb 07, 2021
To whom it may concern I purchased a case of Swiss Miss hot chocolate with marshmallows from Amazon I received it last week. The number on the box is 70920 4****. The Best buy use is July 29th 2022.. I've been using them for a couple of days come to find out there are no marshmallows and some packets are not sealed properly and if I do get a marshmallow it's just like one or two. I tried to return it to Amazon, but they stayed because it's a food item it's unreturnable , so now I want to return it to you. My name is Nancy Ruiz 1155 Pease Rd unit 250 Yuba City California 95991

User's recommendation: Don't know until I find out what you guys are going to do about it.

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ID
#2410708 Review #2410708 is a subjective opinion of poster.
Product
Swiss Miss Drink Mix
Pros
  • Warms you up
  • Delicious
  • Tasty and cheap
Cons
  • Bag full of disappointment instead of marshmallows
  • No marshmallows
Loss
$39
Preferred solution
Replace the case
New Reviewer

Ingredients of your Dark Chocolate cocoa

The first two ingredients are sugar and corn syrup, which are very bad for one's health. Why are you trying to kill off your customers? Do you offer a better choice?
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ID
#2357596 Review #2357596 is a subjective opinion of poster.
Loss
$25
Preferred solution
Let the company propose a solution

Want to know if it's plant based or not

Hello Swiss miss chocolate, I want to know the Swiss miss hot chocolate flavor coco is plant based or animal based ingredients.My kids are allergic to animal based ingredients and I want to make sure there are none before buying your products. Thank you so much.

User's recommendation: I would highly recommend to use more plant based ingredients than animal based.

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ID
#2351444 Review #2351444 is a subjective opinion of poster.
Location
Lafayette, Indiana
New Reviewer

Unacceptable product

Swiss Miss - Unacceptable product
Swiss Miss - Unacceptable product
Swiss Miss - Unacceptable product
Swiss Miss - Unacceptable product
I opened my lucky charms pack and there were no marshmallows in the pack
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ID
#2345075 Review #2345075 is a subjective opinion of poster.
Pros
  • Delicious
  • Cheap
  • Perfect
Cons
  • Bag full of disappointment instead of marshmallows
Preferred solution
Since I love your produce so much and it’s the perfect thing for a snowy day or a hot summer day and I’m 14 and have no money can I be your designated free product taste tester for a while thanks Brady

Rat droppings in hot chocolate!!

Swiss Miss - Rat droppings in hot chocolate!!
Swiss Miss - Rat droppings in hot chocolate!!
Swiss Miss - Rat droppings in hot chocolate!!
I bought a perfectly in tact box of packets of Swiss Miss Hot Chocolate. Only to find that most packets had been chewed by a mouse and upon spilling some of the powder out along came the mouse *** Such a health hazzard!! Rodents carry disease!! It's clear to me what kind of condition they are manufacturing these products. Groooss!! Never again will I buy a Conagra product again!!

User's recommendation: DO NOT BUY CONAGRA PRODUCTS UNLESS YOU WANT TO CONSUME RAT ***.

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ID
#2321305 Review #2321305 is a subjective opinion of poster.
New Reviewer

Maggots found in sealed hot chocolate

I accidentally sealed a maggot thinking it was just part of the cocoa powder that had t fully blended into the milk. It wasnt until I chewed the 2nd maggot which popped in my mouth and caused me to spit it out that I realized there was something in my cup. As I tilted my cup I saw about 3-4 more maggots at the bottom of my almost empty cup just floating around . When I told the company what happened they simply a took down a report and asked for my address to give me coupons as reimbursement. Im willing to give them another chance down the road, but as far as right now goes Im still traumatized from the whole experience.

User's recommendation: I’ve always loved Swiss miss, but this once dent has slightly caused me to not want anything to do with it.

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ID
#2321268 Review #2321268 is a subjective opinion of poster.
Product
Swiss Miss Drink Mix
Pros
  • Tasty and cheap
Cons
  • Found maggots

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