Swiss Miss Phone Numbers and Emails

Toll-Free Number:

  • (800) 461-4556
    Canada

Customer Service:

  • (800) 457-6649

Headquarters:

  • (877) 266-2472
    United States

Swiss Miss Email:

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Contact Information

Swiss Miss Website:

Swiss Miss Help Center:

Corporate Office Address:

Conagra Brands, Inc.
222 Merchandise Mart Plaza Suite 1300
Chicago, Illinois 60654
United States

Swiss Miss Rating Based on 19 Reviews

Rating details

2.5
more details
Product or Service Quality
Customer service
Value for money
Billing Practices

Rating stats

Rating trend

How Good is Swiss Miss's Customer Service?

Jennipher Ckz
Jennipher Ckz
Feels Disappointed | Nov 27, 2023

DIDN'T GET TO TALK WITH ANYONE

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Jim Fxh
Jim Fxh
Feels Neutral | Oct 10, 2023

It was ok but she really didn’t know the answer

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Verlin Hur
Verlin Hur
Feels Disappointed | Sep 26, 2023

Its ok

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Josaphine Wyf
Josaphine Wyf
Feels Neutral | Dec 13, 2022

I can't find the new cocoa peppermint one you should sell it all the time its really good

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Summary of Swiss Miss Customer Service Calls

135 TOTAL
CALLS
01:30 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Swiss Miss?

Product/ Service Question:

  • “Found glass in my product”
  • “Product information”
  • “Problem with a product”

Request for Information Question:

  • “Ingredient question”
  • “Ingredient inquiry”
  • “Need to know if product is gluten free. Swiss Miss Hot Chocolate Liquid, 26.5 Ounces”

Shipping and Delivery Question:

  • “Not alote of hot chocolate in the package”
  • “Missing items”
  • “Package opened in my box of 30 and got all over my cocoa”

Payments and Charges Question:

  • “I've been shorted 4times in a row on the family pack of 30 I called you to tell you about this you sent me a coupon for 2$ off my next purchase I got an Xtra one I think I will talk to a lawyer you need to contact me I won't settle for no 2$ couponai”
  • “Dont know if i pd the bill”
  • “Yo pay my Bill”

Other Question:

  • “Shorted on last 2 boxes of coaco 29 packets not 30 as the box reads”
  • “Is Swiss miss hot chocolate k cups caffeine free ? It does not say on the box .”
  • “Maggot”

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